Heart of Illowra
- Heart of Illowra holds a 24-hour cancellation policy in order to value both your time and investment in your health and our own financial protection.
- Heart of Illowra requests that you cancel your appointment 24 hours in advance without any penalties applied.
- If cancellation is made less than 24 hours before your appointment you will incur a cancellation fee worth 25% of the appointment cost.
- We are well aware that emergency circumstances may occur which may prohibit you from attending an appointment, and this will be assessed on a case by case basis.
Thank you for your understanding.
Jordana Potticary – Women’s Massage / Pregnancy Massage Specialist
- Strict hygiene practices in compliance with Government Public Health Regulations will be applied.
- You will be required to sanitize your hands-on arrival and when leaving the appointment.
- All surfaces will be cleaned and disinfected before and after each client.
- Please use contactless pay when possible. Freshly laundered linen and towels will be used for every client.
- If you are showing symptoms of cold or flu you must cancel and reschedule your appointment.
- Please do not bring any friends, family (including children) along with you to your appointment.